Returns & Exchanges
At DARLING, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return window for products in their original, unopened condition. If a product doesn't meet your expectations, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Package Your Items
Securely place the unused products in their original packaging to ensure they are protected during transit back to our warehouse.
- 3.Affix the Label
Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.